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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cassy Jones

February 6, 2026

5  out of  5
rating by Cassy Jones
"I had a truly welcoming and great experience working with Ms. Tinesia, State Farm Agt. My situation around the property and family details was a bit complicated, but she handled everything with total professionalism and patience. What stood out most was her patience and how nonjudgmental and down to earth she was through the whole process. She explained things clearly, kept it real, and made something that could’ve been stressful feel easy and manageable for me. It’s not often you’re on a call with an insurance Agt. this knowledgeable and patient, especially when you’re trying establish insurance on a property you co-own but weren’t even originally listed on. The family dynamics were complicated, and she handled it like a pro! I’m really grateful for her help and support during this process. 10/10 Would absolutely recommend Ms. Tinesia!!! As well as Ms.Tammy! -Cassy L. Jones 2/5/26"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Sumter to know that you had such a wonderful experience with us here on State Farm Agent Tammy Kelly’s Team."
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Jessica Cato

January 29, 2026

5  out of  5
rating by Jessica Cato
"Tammy Kelly is the absolute best!!! She helped me save money on my car insurance . She explained everything with care and understanding. She has a customer for life."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Miss Prattis

January 15, 2026

5  out of  5
rating by Miss Prattis
"I had an exceptional experience working with Tinesia! She truly went above and beyond the call of duty to ensure I received the best possible policy. I am so grateful for her kindness and the incredible patience she showed throughout the process. Highly recommended!!"
We responded:
"Miss Prattis, thanks so much for your feedback. I will share with Tinesia. I am excited to have you aboard. Take care,Tammy"
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Rasheedah Ramsey

January 12, 2026

5  out of  5
rating by Rasheedah Ramsey
"Great customer service. Shout out to Tinesia Washington"
We responded:
"Rasheedah, wonderful new and feedback. I appreciate you sharing with Tinesia. She is an asset to our team. I am looking forward to us building a life long relationship with helping your family. Thanks again ,Tammy"
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patrina washington

January 9, 2026

5  out of  5
rating by patrina washington
"Sonya Lacey , wonder services she worked on for me.She needs five stars 🌟."
We responded:
"Patrina, Thanks for sharing your feedback. I appreciate all Sonya does for our team also. Thanks again for being a valued customer. Take care Tammy"
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Ayanna Tyler

December 26, 2025

5  out of  5
rating by Ayanna Tyler
"I absolutely love working with Tammy Kelly State Farm. Every person I’ve interacted with has been incredibly helpful, including Mrs. Kelly herself. Today, I had a time-sensitive issue, and Sonja took amazing care of me. She went above and beyond to ensure I had all the correct paperwork and information needed for a business arrangement. I truly felt a weight lifted off my shoulders. Her kindness and dedication did not go unnoticed. If I could give 10 stars, I would. Thank you so much, Sonja!"
We responded:
"Ayanna, it’s our pleasure to help you manage your risk. We will always have your needs at the forefront. I am also so grateful for Sonya See you soon"
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Adele Mont

December 4, 2025

5  out of  5
rating by Adele Mont
"I would like to thank the young lady from Tammy Kelly’s office to for her assistance this morning. She was pleasant helpful and understanding. thank you"
We responded:
"Adele Thank you so much for sharing . We are here to help you . Happy Holidays Tammy"
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Shalamar Cusack

November 19, 2025

5  out of  5
rating by Shalamar Cusack
"Thank you Sonya with Tammy Kelly State Farm for the amazing service for me and my family. We really appreciate you for your patience and kindness. Sonya walked each one of us through the process. We appreciate you!"
We responded:
"Shalamar thanks for the feedback . Sonya is a very dedicated member of our team. We are looking forward to helping you Take care Tammy"
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Joan D Hampton

November 4, 2025

5  out of  5
rating by Joan D Hampton
"Friendly Staff and Great Customer Service!"
We responded:
"Joan Thank you so much for allowing us to help you . We are committed to serving you Take care Tammy It our pleasure to serve you Take care Thanks Tammy "
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H P

October 30, 2025

5  out of  5
rating by H P
"My father passed away in a different state and had a State Farm life insurance policy with another agent. That agent worked with this office that was local to me in order to complete all of the documents for the policy. Serena assisted me and was very friendly and helpful as we completed everything together. It was nice to be treated like a customer of theirs, even though I was not. I would definitely recommend them to anyone and would consider them in the future myself for any insurance needs."
We responded:
"Hp Thank you for sharing . It’s our pleasure to assist you during the difficult time . Serena is truly an asset to our team Take care Tammy"
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John Jenkins

October 22, 2025

5  out of  5
rating by John Jenkins
"Felt very welcomed and it Great experience ☺️ State farm is the Best 😁"
We responded:
"John thanks so much for your feedback . It is our pleasure to help you . I am looking forward to seeing you soon . be blessed Tammy"
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Joe Lawson

October 15, 2025

5  out of  5
rating by Joe Lawson
"Ms. Tinesia was great and saved me a lot of money on my car, home and life insurance. I would recommend her to anyone."
We responded:
"Joe,It’s our pleasure to customize your coverage. I am so happy that Tinesia connected with you Joe. We appreciate you giving us this opportunity, Have a wonderful day. ..take care Tammy"
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Terry Johnson

October 15, 2025

5  out of  5
rating by Terry Johnson
"Tinesia great help"
We responded:
"Terry , Thanks so much . We appreciate you allowing us to help you. Tinesia and our team is here for you and we don’t take you for granted. Have a wonderful day …take care Tammy"
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Veronica Wheeler

October 14, 2025

5  out of  5
rating by Veronica Wheeler
"Yes, Mrs Tinesia help me out really really good. I had no idea what I was doing, but she took her time to help me make sure I understood it everything clearly."
We responded:
"Veronica Thanks so much for sharing. We are so happy to have you in our family .Tinesia will take care of you take care Tammy"
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Crystal Martino

October 14, 2025

5  out of  5
rating by Crystal Martino
"I love them they are very good at getting me the coverage that I want."
We responded:
"Crystal thanks so much for sharing your experience. We appreciate you so much Take care Tammy"
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Patrick Pearson

October 8, 2025

5  out of  5
rating by Patrick Pearson
"Tinesia kindness, knowledge and professionalism was very much appreciated she made sure I understood everything she was presenting, and ensure I was aware of all my options and benefits. She’s definitely would be highly recommended . Tinesia has the personality you would hope to find in an agent.Thank you so very much."
We responded:
"Patrick Tinesia will continue to take care of you . We appreciate your kindness and business Take care Tammy"
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Natasha Levy

October 3, 2025

5  out of  5
rating by Natasha Levy
"The experience was top notch. I found myself in a very bad situation and was able to get it rectified with no resistance. It was such a smooth transition. Insurance representative Tinesia Washington was so kind and attentive. She went above and beyond what I feel was required of her. In her willingness to work late and get me covered, brought such a sense of peace. I am so glad I made the call. I also met Agent Tammy Kelly, such a sweet person! I appreciate all the assistance they both afforded. Thank you State Farm!!!"
We responded:
"Natasha Thank you for sharing your experience.It was our pleasure to serve you . Tinesia will be so happy hearing from you . looking forward to seeing you soon take care Tammy"
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Ferryn Gore

October 2, 2025

5  out of  5
rating by Ferryn Gore
"Great Business Etiquette. Willie Alford was a great Account Representative that helped me get insurance coverage same day and lower price. Should have came sooner. Everyone need to check Tammy Kelly State Farm out."
We responded:
"Ferryn Thanks so much. We appreciate you allow us to help you . I am sharing with Willie , he will be excited to hear from you. He is amazing . I am looking forward to meeting you soon take care Tammy "
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Keenan Burgess

September 25, 2025

5  out of  5
rating by Keenan Burgess
"We had issues at another agency and ended up switching to Tammy Kelly's agency. Sonya spent all morning going through everything we had and more to ensure we were taken care of and satisfied. While in Sonya's office Tammy paid us a visit just to welcome us to her agency. They promptly took care of all of our needs. This team is very proficient, knowlegable, and eager to ensure all your needs are met. I would recommend them to anyone seeking a professional team of insurance agents!"
We responded:
"Keenan Thank you so much for sharing and allowing us the help your manage your risk . Take care Tammy "
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Charles F davis

September 12, 2025

5  out of  5
rating by Charles F davis
"Representative was extremely polite and friendly and she asked detailed questions to give me an accurate quote. I was very impressed. She clearly explained the different options of my coverage. I feel as if she went above and beyond by being patient with me. I’ve already told my family to get in contact with her. Thank you"
We responded:
"Charles Thank you so much for sharing you experience with us. We are looking forward to helping you manage your risk. Take care Tammy"
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TheChoice84

September 11, 2025

5  out of  5
rating by TheChoice84
"Some of the best customer service I have ever experienced. Tinesia was amazing and made all of my options. Easy to understand."
We responded:
"Thank you so much for sharing your experience with Tinesia ! We blessed to have her on our team Looking forward to connecting with you soon . blessings and peace Tammy"
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Tip

September 3, 2025

5  out of  5
rating by Tip
"Tinesia was very patient and helpful. She took the time to explain my quotes and was more than willing to make any changes or adjustments that I needed. I’m beyond thankful and satisfied."
We responded:
"Tip thanks so much for sharing your experience with Tinesia . She is amazing. I am looking forward to meeting you Take care "
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tyrell singleton

July 25, 2025

5  out of  5
rating by tyrell singleton
"Amazing experience she definitely will get the job done. Her customer service is second to none."
We responded:
"Tyrell thank you so much for sharing your experience with us We are honored to be here for you peace and blessings Tammy"
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Shannon Griffin

July 15, 2025

5  out of  5
rating by Shannon Griffin
"I appreciate the agency and their willingness to provide the best quality service to their clients! Teneshia went above and beyond to help me with an issue and was very polite and professional!!"
We responded:
"Shannon Thank you for the opportunity to help you . We will never take you for granted because we are here for you . Peace and blessings Tammy , your Good Neighbor "
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Patricia Burgess

July 7, 2025

5  out of  5
rating by Patricia Burgess
"Any questions you may have about your insurance whether it's car or life insurance they will work with you to get the answers you need and the quote to Lowe your premiums."
We responded:
"Patricia Thanks so much for sharing with us your recent experience. We promise to take care of you and help you protect what's important to you . Have a wonderful day Tammy"