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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Skylo

April 21, 2025

5  out of  5
rating by Skylo
"Tinesia was able to save me money with my school discount when I didn’t even know I could! Great customer service as well as professionalism unlike any other representative I have had in the past! Cannot say enough good about my experience and I would definitely recommend her to anyone looking for a new representative!"
We responded:
"Skylo, Great news !! We are dedicated to helping you with a personal plan .Tinesia is a great asset and she will always review your situation and discount Peace & blessings to you Tammy "
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Lisa Anderson

April 16, 2025

5  out of  5
rating by Lisa Anderson
"Sonya is the best. She is patient, helpful, and knows her stuff! She put me at ease about my policies and continues to reach out to me to address my concerns. 10 out of 10 highly recommend!"
We responded:
"Lisa thanks so much for sharing your eco with our office . Sonya is an asset to our team .It's our pleasure to serve you . blessings and peace Tammy"
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Robert and Destiny Easton

March 22, 2025

5  out of  5
rating by Robert and Destiny Easton
"What a great experience. Tinesia and JuLee were so helpful and informative. I felt heard and understood as we went over all my options. Tinesia was a fresh of breath air and I would highly recommend her for all your insurance needs."
We responded:
"Robert & Destiny Thank you so much for sharing your experience. Tinesia is an awesome teammember and good neighbor. Committed to helping you with attention to your needs Thanks again Peace blessings Tammy "
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Roy Bennett

March 21, 2025

5  out of  5
rating by Roy Bennett
"I have had State Farm at different times through the years. I use Tammy Kelly Agency in Sumter SC for my insurance needs. I have taken out Auto and HomeOwner insurance again from her agency but I would like to shine the spotlight on one of her employees and that is Serena Cook, she is so pleasant to work with, so knowledgeable about the products. Never to busy to help me out when needed. A true asset to the agency."
We responded:
"Roy Thank you so much for I appreciate you sharing your feed back .Serena in a super star on our team and give a 100 percent to our beloved customers 24/7! Be blessed "
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Harley Mize

March 9, 2025

5  out of  5
rating by Harley Mize
"Very informative and helpful. I highly recommend Tinesia! She went above and beyond my expectations! I wouldn't take my business anywhere else."
We responded:
"Harley Thanks so much for sharing your feedback.Tinesia is a jewel & I am so grateful to have her on our team. Looking forward to meeting you soon Peace & Blessings Tammy"
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Heidi Gabbert Mize

March 9, 2025

5  out of  5
rating by Heidi Gabbert Mize
"If you need insurance, this is the place to go, thank you so much Willie for everything!!!"
We responded:
"Heidi It's our pleasure to serve you . Willie is a jewel & loves helping people . We are honored that you have selected us blessings & peace Tammy"
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Milez Jumper

March 8, 2025

5  out of  5
rating by Milez Jumper
"Awesome company to do business with, thank you Heaven for all your help. ❤️❤️"
We responded:
"Milez thank you so much . Heaven is awesome and she loves helping people . please know that we appreciate you allowing us to help you peace and blessings Tammy"
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charlesandra Davis

March 6, 2025

5  out of  5
rating by charlesandra Davis
"Mrs Washington was amazing. She answered all my questions with extreme details. She was very patient with me. Very knowledgeable and resourceful. I highly recommend her for your coverage. Wish I could give her 10 🤩 stars"
We responded:
"Charlesandra Thank you for sharing with you I appreciate your thoughtfulness . So share your sentiments for Mrs Washington -- she is awesome blessings and Peace Tammy "
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Genise Dow

February 27, 2025

5  out of  5
rating by Genise Dow
"I enjoy being a state farm customer they are A plus insurance company"
We responded:
"Genies Thank you for sharing your experience. It's our pleasure to be there and serve you .blessings and peace Tammy"
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Jacqueline Burto

January 27, 2025

5  out of  5
rating by Jacqueline Burto
"Tammy was such a great help with information on retirement and long term care planning. They had excellent customer service and everybody in her office was so nice and helpful. I would highly recommend Tammy to anybody looking for any kind of insurance products or retirement planning products."
We responded:
"Jacqueline Thanks so much for sharing your feedback.This means so much to us . Thanks again for the opportunity be well Tammy"
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Tyrone Williams

December 13, 2024

5  out of  5
rating by Tyrone Williams
"Mrs. Sonya laccey has been truly God sent. Her willingness to assist no matter how difficult the situation has prompted a loyalty from me.to this company. I was blown away by the her professionalism in the way she handled my on-going problems with a third party company that seemed never satisfied with documentations given. This company kept changing the specifics of what was required in the documentations. This did not deter Mrs lacy as she persistent as she engineered her provlem solving skills to find different solutions that would be acceptable. I want to personally thank her for this because not many places you will find someone with work ethics and dedication."
We responded:
"Tyrone Thanks so much for sharing feedback . We appreciate you . Sonya is an asset to our team blessings and peace Tammy "
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Gloria Showers

December 12, 2024

5  out of  5
rating by Gloria Showers
"Exceptional service!!! Made me feel as though I was their most valued client. Thank you for such dedicated customer service. Happy Holidays!!!!!"
We responded:
"Gloria Thanks for sharing your feedback. We are so excited for the opportunity to serve you blessings and peace Tammy"
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Sylvia Christian-James

November 25, 2024

5  out of  5
rating by Sylvia Christian-James
"Tammy Kelly's office is phenomenal! This is my first claim and Tammy was so very responsive. Lawrence was great and helped me at every turn. I have called the office with questions and Serena too is very helpful. I thank them and you can't do better than Tammy Kelly's State Farm in Sumter. Sylvia Christian-James"
We responded:
"Sylvia Happy Thanksgiving Thanks so much for your feedback This means so much ;we appreciate your business Thanks Tammy "
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Ann Myers

November 25, 2024

5  out of  5
rating by Ann Myers
"Just love Tammy Kelly Insurance. Agents and customer service reps are very helpful and friendly."
We responded:
"Ann thanks so much for for the wonderful review. I am looking forward to seeing you soon Happy Thanksgiving "
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Nancy Archie

November 25, 2024

5  out of  5
rating by Nancy Archie
"State farm are nice helpful concern about your needs always patient they ask question about your needs and most of all they will not let you leave until they no you're ok .I would not leave state farm....those guys rock!!!"
We responded:
"Nancy thanks so much for sharing this wonderful review . Happy Thanksgiving Tammy"
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Willana Green

November 21, 2024

5  out of  5
rating by Willana Green
"Subject: Outstanding Customer Service I wanted to take a moment to commend Victoria Clonmell for her exceptional customer service. She was incredibly kind and courteous throughout our interaction. While the old adage "the customer is always right" often sets the tone when conducting business, Victoria tactfully explained where I had gone wrong in my recent billing statement and provided clear, actionable steps to resolve the issue. Her approach was both respectful and informative, leaving me with a thorough understanding and complete confidence in how to move forward. Victoria’s ability to balance empathy with expertise is a true asset to your team. Please extend my gratitude to her for turning what could have been a frustrating experience into a constructive one. Thank you Tammy Kelly State Farm and Victoria!! Willana"
We responded:
"Willana Thank you so much for sharing this wonderful review We appreciate the opportunity to help you . Happy Thanksgiving Blessings and Peace "
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Temisha H Budden

November 16, 2024

5  out of  5
rating by Temisha H Budden
"Great experience working with Sonya to determine a reasonable homeowners quote. Sonya was patient, courteous, and listened to my needs. She worked hard to find the best options and available discounts for my plan."
We responded:
"Temisha . thank you for the wonderful review. I am so glad Sonya was able to help . You know we are here for you and family blessings and Peace Tammy"
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Johanne Hodge

November 12, 2024

5  out of  5
rating by Johanne Hodge
"The staff is very respectable. Very nice and kind I'm Grateful for doing business with these guys. Thank y'all"
We responded:
"Johanne thank you for the wonderful review . I am looking for to helping you navigate your protection plans . be blessed Tammy"
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Angel Walker

November 12, 2024

5  out of  5
rating by Angel Walker
"Sonya made sure to inform me of my account information , She empathized with me throughout our conversation. She definitely showed great customer service , Truly a wonderful state farm agent ."
We responded:
"Angel thanks so much for providing feedback on your experience Angel thanks for your feedback a Angel thanks so much We appreciate your business and the opportunity to provide service. Sonya is the epitome of a good neighbor blessings and peace Tammy "
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David Quick

November 12, 2024

5  out of  5
rating by David Quick
"Serena is the best. She is very proactive and friendly. Thank you Tammy kelly, for the great service."
We responded:
"David thanks for your feedback. Serena is awesome . we appreciate your business and the opportunity to serve you blessings and peace Tammy"
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Growing up as Acres

November 12, 2024

5  out of  5
rating by Growing up as Acres
"Awesome experience"
We responded:
"Thanks for sharing your experience with our office .i am honored for the opportunity to help you blessings and peace Tammy"
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Michael Alston

November 11, 2024

5  out of  5
rating by Michael Alston
"Great Help by Alexus❤️"
We responded:
"Michael Thanks so much for sharing such a wonderful review. i appreciate the opportunity to serve you be blessed Tammy"
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ELIJAH BURGESS

November 11, 2024

5  out of  5
rating by ELIJAH BURGESS
"Very dependable agency and willing to work with you!"
We responded:
"Mr Burgess thanks so much for your feedback. We are honored to to help your family. blessings and peace Tammy"
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Betty Lamb

November 8, 2024

5  out of  5
rating by Betty Lamb
"Tammy Kelly and her agents are nice and very helpful. I've been with her office for many years because of the excellent and cordial service I receive. They are not only my agents, but also like family."
We responded:
"Betty Thank you so much gor sharing ! I feel the same way sister from another Mother . It's my pleasure to help and take care of you and my lowcountry brother from another Mother blessings and peace "
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Alice Drakeford

October 16, 2024

5  out of  5
rating by Alice Drakeford
"I enjoy a very good experience excellent with Tammy Kelly and alexus and claims team"
We responded:
"Alice thanks so much for sharing your experience with Alexus It means a lot and we enjoy working with you . Blessings and Peace Tammy"