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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Terredrick Harrington

October 30, 2023

5  out of  5 rating by Terredrick Harrington
"Great customer service! I really appreciate the ladies in the office! Thank you Victoria Serena Vickie Sonya and the entire State Farm crew!"

Mrs Moore

October 4, 2023

5  out of  5 rating by Mrs Moore
"First let me say, State Farm has been wonderful over the years. Victoria, has been instrumental in helping my family with all our insurance needs. She's a gem and truly an asset to State Farm. I hope they cherish her! Keep up the great work!"

Karin Hill

October 2, 2023

5  out of  5 rating by Karin Hill
"Victoria, is always ready and willing to assist with all of my needs. Even the ones she has already so graciously assisted me with time and time again. In a day and time when customer service skills are in the trash can, I thank Victoria for going above and beyond."

Allison Eady

September 25, 2023

5  out of  5 rating by Allison Eady
"Victoria was phenomenal! I cannot say enough about my amazing experience with her. She was personable and kind, helped me with every aspect of purchasing home insurance and I left feeling so relieved to have one less thing to worry about. Thank you Tammy Kelly for having such a great team!"

Shanika S.

June 28, 2023

5  out of  5 rating by Shanika S.
"They truly treat you like family here! I'm so glad we chose them as our insurance company! Serena and staff are simply the best!"

nkb5544

June 28, 2023

5  out of  5 rating by nkb5544
"Great customer service! Attentuve and very helpful!"

Sidney Hampton

June 19, 2023

5  out of  5 rating by Sidney Hampton
"Great Experience!!"

karen kubicki

June 6, 2023

5  out of  5 rating by karen kubicki
"If you are looking for Customer Service and Satisfaction Call Tammy Kelly's Agency. I did not speak to Tammy but her Team is Fantastic. From Vickie to Serena. I cannot say enough. THANK YOU."

Theo Wells

May 23, 2023

5  out of  5 rating by Theo Wells
"Great Experience Sonya Lacey the best agent. Frfr."

Harold Chandler III

May 15, 2023

5  out of  5 rating by Harold Chandler III
"Great customer service..."

Goliath Brunson

April 3, 2023

5  out of  5 rating by Goliath Brunson
"I have been with Tammy Kelly and State Farm for several years now, and each and every person that has ever assisted me from this office has always been professional, knowledgeable, and helpful. Special recognition to Sonya Lacey who has been pivotal in helping me through the aftermath of my very recent car accident. She saved me a ton of money."

Sarah Lesane

February 27, 2023

1  out of  5 rating by Sarah Lesane
"Wasn't treated fairly."

Marco Zamora Lopez

February 12, 2023

5  out of  5 rating by Marco Zamora Lopez
"Excellent service. They're always quick to help you with a great attitude. State Farm prices are also very competitive, I've been a customer for 2 year and I'm yet to find a better price on my auto insurance."

Elizabeth Rodriguez

January 26, 2023

5  out of  5 rating by Elizabeth Rodriguez
"The staff goes above and beyond for customer satisfaction. They are knowledgeable, caring and very helpful. They gave us the beat deals for my house and vehicles! I would highly recommend."

LIFE OF MIKE

January 10, 2023

5  out of  5 rating by LIFE OF MIKE
"Wonderful office"

Big Cook Cooper

January 5, 2023

5  out of  5 rating by Big Cook Cooper
"I love the ladies here in the office!"

Jonathan Williams

January 4, 2023

5  out of  5 rating by Jonathan Williams
"I’ve been with tammy office for about 7 months now and hands down the best. I love working with Victoria she’s awesome. Great customer service and always answers my question"

Kj Dramma

December 13, 2022

5  out of  5 rating by Kj Dramma
"It is great to get insurance here. And it's not expensive"

Murline Ingram

November 11, 2022

5  out of  5 rating by Murline Ingram
"Great agency---always available to meet our needs."

petrina wiley

November 11, 2022

5  out of  5 rating by petrina wiley
"When you desire an abundance of knowledge, the ultimate experience of customer service, and genuine care for each and every customer, Mrs. Tammy Kelly is who you need to conduct business with!!!"

Rosa Hilton

November 10, 2022

5  out of  5 rating by Rosa Hilton
"Tammy and her staff are awesome!"

Ky Motley

October 19, 2022

5  out of  5 rating by Ky Motley
"Tammy is awesome! Just like what everyone else is saying she's great at explaining and discussing the policies with her clients do they fully understand how everything works. She is always willing to help any time I call her with a question and so far in the 6 months that I've been with state farm I honestly have nothing bad to say about the service and help I have received from Tammy."

Melisa

August 11, 2022

5  out of  5 rating by Melisa
"Serena at State Farm Tammy Kelly gives the best customer service ever. She is always available when I call and she is very quick and efficient in meeting our needs. We will always be customers of State Farm as long as she is employed there."

Darryl McElveen

August 10, 2022

1  out of  5 rating by Darryl McElveen
"I’ve been with State Farm for more than 2 years and only needed their services 2 times thus far. I can’t begin to explain how neglected, stranded this company has left me. On Sunday 9/7/22 my car needed road side services, after calling many time and being transferred 6 times I spoke to someone, didn’t get the help I needed for some reason the associate wasn’t able to retrieve my policy number??? After being transferred again to the policy department the associate was able to see that I have full coverage. still didn’t send the request for the road side service . From the time I began my first call it was around 5:30 p.m. while waiting for more than 3 hours and still didn’t speak to someone who could get road side services. I had to pay out of pocket for someone to come get me and my car. NO ONE called me to check to see if I was in a safe location or to see if I was okay. On the following day Monday 9/8/22 I called my T.K. State Farm agents and requested to speak to a manager still had to wait 2-3 days . I don’t like how I’m being treated. State Farm need to do better! “Like a good neighbor STATE FARM IS NOT THERE.!”"

Happiness First

August 8, 2022

5  out of  5 rating by Happiness First
"Amazing insurance agency. Very knowledgeable and courteous."